Project Overview

About Greetings House

At Greetings House we are very proud of our history, the business was founded by Paul Banbury in 1984. Always being the opportunist, he saw how busy a fellow trader was selling Greeting Cards and decided it was ‘worth a try’. Since that day Paul has never looked back and has successfully help pioneer the industry and grown the business to be one of Europe’s leading Wholesaler’s.

Objective

Greeting House initially approached us with the need to transition from their existing legacy system to the Magento Open Source platform, which caters to B2B customers. This transition involved developing all B2B features from scratch on the Magento Open Source platform. Subsequently, we were tasked with creating a custom Oderwise connector to facilitate data synchronization between the EPOS System and the warehouse management portal.

Challenges

The first set of challenges involves Platform Migration and Feature Development. Transitioning from a legacy system to Magento Open Source could be complex and time-consuming, requiring careful planning to ensure data integrity and minimal downtime. Additionally, developing all B2B features from scratch on the Magento Open Source platform could be a daunting task. It requires a deep understanding of both the business requirements and the technical capabilities of the platform.

The second set of challenges includes Integration, Data Security, Testing and Quality Assurance, and Training and Support. Creating a custom Orderwise connector to sync data between the EPOS System and the warehouse management portal could pose integration challenges, including ensuring seamless data flow and resolving potential conflicts. With the migration and integration of systems, data security becomes paramount, requiring the agency to ensure that all sensitive data is securely handled and that the new system complies with all relevant data protection regulations. Rigorous testing is required to ensure that all components work together seamlessly. This includes functional testing of the new features, integration testing of the systems, and performance testing to ensure the system can handle the expected load. Finally, the agency might need to provide training to the client on how to use the new system effectively and offer ongoing support to resolve any issues that arise post-deployment. These challenges require a skilled team, careful planning, and effective project management to overcome.

Transitioning to Magento Open Source requires careful planning and time.
Developing B2B features on Magento requires deep understanding and expertise.
Creating a custom Oderwise connector requires careful integration efforts.
Data security is crucial during system migration and integration.

What is the Outcome?

We diligently ensured that all implementations had a positive business impact. We monitored this for a year and observed the following improvements.

+70%

Improvement In Conversion Rates

+100%

Customer Loved The Improve UX/UI

-51%

Abandon Basket Rates

+86%

Increase In Add To Basket

Our Streamlined Process

Our Process vary based on the customer needs and objective of the project, this specific case Greetings House was looking to improve user experience and fix broken outdated system in order to make sure their business runs smooth and without hiccups.

Review & ETA

Shared List of Tasks

Client Approval

Development Initiated

Core Solutions

The journey of our agency with Greeting House is a testament to the transformative power of ecommerce solutions. We embarked on a complex task of migrating from a legacy system to Magento Open Source, a challenge we overcame through meticulous planning and execution. We then crafted B2B features from scratch, demonstrating our ability to understand and cater to unique business requirements.

Our expertise shone through as we developed a custom Oderwise connector, ensuring seamless data synchronization between systems. Amidst all this, we prioritized data security, safeguarding sensitive information and adhering to data protection regulations. This journey, filled with challenges and triumphs, showcases our commitment to delivering high-quality, tailored solutions. It serves as an inspiration, reminding us that with expertise, dedication, and a client-centric approach, we can transform businesses and set new benchmarks in the ecommerce industry.

As a leading B2B ecommerce Agency, we successfully transitioned Greeting House from their legacy system to the Magento Open Source platform. This was a complex process that required careful planning and execution to ensure data integrity and minimal downtime. The agency’s expertise in ecommerce platforms was crucial in making this transition smooth and efficient.

Our team developed all B2B features from scratch on the Magento Open Source platform. This required a deep understanding of both the business requirements of B2B customers and the technical capabilities of the Magento platform. The agency’s experience in ecommerce feature development ensured that these features were built to meet the specific needs of the client.

CRM Integration, We created a custom Oderwise connector to sync data between the EPOS System and the warehouse management portal. This task posed significant integration challenges, but the agency’s expertise in system integration ensured seamless data flow and conflict resolution.

During the migration and integration of systems, we prioritised data security. They ensured that all sensitive data was securely handled and that the new system complied with all relevant data protection regulations. This demonstrated the agency’s understanding of the critical importance of data security in ecommerce.