How to Increase Online Sales?    

Ecommerce Nov 11, 2024 11 mins read By Tanisha Sharma
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Digitalization of online business has opened new doors to increase the profit from your online sales. Studies have seen that by the end of 2027, the online market will grow by 15% of CAGR. Along with this growth, you can see your sales boom in the ecommerce market.  

This increase in numbers shows the rising demand of having robust present in digital market to boost sales. In this blog post we got you a few online marketing strategies to increase your sales, so make sure to make notes! 

Strategies to Improve Online Sales  

Moving forward, these could be some core strategies to improve online sales for your business.  

The strategies here mentioned cover the overall perspective. However, your services or products need a personalized plan of action for it. 

Be Conscious of Your Customer  

To know what and how to present in front of your target market, it’s important to understand them. If you are not aware of what your potential customers are looking for, serving their demands becomes difficult. It is best to proactively try to know what your customers want and then sell them the relevant product.  

With the use of analytic tools, you can identify your buyers’ purchasing patterns and preferences. You can even use emails, online chat, and phone calls to ask questions and learn more about people using your services.  

Do Not Compromise with Your USP  

What is making you stand out among your competitors? The unique story, agenda, and purpose you have? 

When you know what is unique about it, shout it out loud on your social media handles. Let people remember you for being yourself. Include it in taglines on your home page and highlight it on social media. With your unique selling point, you can give people a reason to remember you come to you and, most importantly, buy your product.  

Make it Easy to Find You with SEO  

Your customers must be able to find you when looking for services similar to yours. A study on user behaviour proves that users love to open sites shown above in their search engines. This could be a big reason for your falling sales, and thus, you need to have strong visibility among your target audience. SEO can be a bit tricky, and if you do not go along with tech, then it is best to get a professional SEO agency at work. 

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Be on the Right eCommerce Platform 

Choose a platform with simple processes and management where your customers can easily enjoy their time on your site. And you can focus on growing your business instead of your store. You can refer to platforms like WordPress, Magneto, or Shopify. 

Customer Reviews for Trust  

Stats from Moz say that 67% of customers get influenced by online reviews. the customer reviews can be both beneficial for you and your consumers as it can influences and persuade them to make purchase on the other hand it can help you with understanding where you must upgrade your services. 

Content for Better Reach  

When having a doubt, people tend to look forward to Google for answers, and having a content ranking on such platforms can bring you a great deal. Content marketing helps you get the customer to feel like you understand their doubts and want to help them. By creating compelling content that is interesting, relevant, and informative for your target audience, you can create brand awareness and trust among your potential customers. 

Content marketing

Chat Feature on the Website  

he COVID-19 pandemic brought many customers to social media platforms for their day-to-day needs, and this has led to the rise of the need for chat support systems for e-commerce websites. These chat features also allow you to auto-response or use AI-generated responses. They can automatically respond to simple and common questions. 

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Use High-Resolution Images  

Images matter a lot when your customers make decisions on buying the items. Professional and high-quality product images which show your products’ features clearly, as mentioned in the description, do help customers in making buying decisions. Also, you can include some small clips showing your products USP’s. 

Low Shipping Cost  

50% of consumers abandon items in their cart due to extra/ high shipping fees. Where larger retailers offer free shipping, customers do not want to pay these charges. The best approach is to include these extra charges in the product, and if this is not possible, then try to keep it to a minimum so that it does not look too much to your customers.  

Use Social Media for Awareness  

Don’t skip connecting your website with social media; keep yourself active. Posting content that your target audience likes to watch This can attract new potential buyers to your eCommerce platforms. You can even connect your social media account to your eCommerce site so customers can make purchases. Hootsuite says almost 52% of new online business discoveries happen in public social media feeds. Thus, the use of social media can bring you good revenue. 

However, 92% of Instagram users have said that they follow brands, visit websites, or buy products after seeing their social media posts. Instagram can be the best tool for it as it lets you share high-resolution product images with links that directly navigate to your websites.  

Issues Prevent Customers from Making Purchases  

Dropping sales can be due to many reasons, and finding the cause of your problem can be a lifesaver in these situations. These are some of the common causes seen in this scenario.  

Design to Impress 

Visuals help you to create the first impression that can have the last effect. This can make or break a sale, and the difficulty comes with the fact that you don’t have much time—a visual impression begins to develop in 0.05–0.1 seconds. The solution is to keep your page up to date.  

Bad User Experience 

Decreasing user experience is when a customer cannot be able to navigate and enjoy their time on your website. It might be due to your site being mugged up with irrelevant pop-ups. Simply saying, the navigation, upsells, and relevant product offers should come up naturally on the screen of your customer. 

According to demography, 73% of mobile users deal with slow-loading websites, and 53% of them leave the waiting space, which takes more than 3 seconds to load the website page. Thus, your website’s loading time could be why your customers are jumping out of your website. 

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Bad Site Search Experience 

Search experience of your website can lead to an increase in customer’s turn overrate. You can avoid this by having a site which can adapt and understand the customer’s behaviour. Typos tolerate websites, where in today’s time people are using mobile phones to shop this tolerance has turned into necessary. Try to treat your site solution as a great way to engage with your customers.  

Note: Use your ‘Zero Result Page’ or ‘No Result Found Page’ to impress your potential buyers by upselling your product there. 

Complex Checking Out Process 

After High prices and forced account creation, the third most common reason for abandoned products in the cart is due to the complex and the lengthy checkout process. In this case, the best approach is to tailor the checkout process and make it simple.  

Payment Gateway Failure 

You picked the product, filled in the details, and checked all the information about your product twice or thrice when everything seemed fine. You check in to pay, and the payment option seems unsafe or the site crashes. The most important reason for the sales decline could be your payment option. To avoid this, make sure your customers have safe payment experiences and an easy way to track the product. 

have safe payment experiences

It’s a Wrap  

Dropping of your online sales volume could be due to many reasons; these are a few ways to improve your overall marketing strategy with a few strategies mentioned above. However, the constant efforts and attentions on market is required to beat all online sale problem. 

Digitalization has opened new doors to increase online sales. To improve online sales volume, businesses should be conscious of their customers, stand out with their unique selling points, use the right eCommerce platform, have customer reviews for trust, SEO to make it easy to find, create compelling content, and implement chat features on their websites. These strategies can help businesses grow and attract customers, increasing sales.  

Many agencies are available to help you with these hurdles and your business growth. With professional digital marketing services and their understanding, you will be able to overcome the situation. Always pick the right partners after learning about their work and customer reviews. 

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